JIJ uses hosting security tools, including Patchman, as part of the hosting environment. These tools help identify or mitigate supported risks; application owners still need to maintain their sites.
What to do
- Keep your CMS, themes, plugins and dependencies supported and updated.
- Review any security notification for the specific application or file involved. Ask JIJ if a finding could affect a live workflow.
- Keep independent backups and remove unused software or accounts.
- Contact support if a legitimate request appears blocked; include the URL, time and action rather than repeatedly retrying.
Good to know
Detection, patch coverage and response vary by tool and application. Do not assume automatic cleanup, full application management or a security guarantee is included with every hosting plan.
Related help
Reviewed October 18, 2026. Need help? Contact JIJ support.
