Manage saved payment methods through your authenticated client portal, using the payment controls available for your account.

What to do

  1. Sign in directly at billing.jijweb.com and look under Billing for payment methods or open the unpaid invoice you need to settle.
  2. Check whether an existing method is the default and whether a recurring payment arrangement applies to your services.
  3. Enter new payment details only into the secure payment interface. Do not paste them into support tickets or project forms.
  4. After a change, review the invoice status and renewal settings. Ask JIJ if you need confirmation about how a subscription will be collected.

Good to know

Removing a saved method does not cancel the hosting service or erase an amount owed. Request service cancellation separately.

Related help

Reviewed October 18, 2026. Need help? Contact JIJ support.

Was this answer helpful? 0 Users Found This Useful (0 Votes)

Most Popular Articles

Reset your client-portal password

Use the portal’s password-reset process if you cannot sign in. Changing this password does not...
Find invoices, receipts and your renewal date

The client portal is the place to check an invoice’s actual status and the renewal date of a...
Monthly and annual billing: what renews and when

The checkout summary lists the amount due today and the recurring amounts for the selected...
A payment failed or an invoice still shows unpaid

A declined payment can come from the card issuer, an authentication requirement or incorrect...
Request cancellation or ask about a billing adjustment

Cancellation, refund questions and changes to a renewal should be handled against the correct...

Powered by WHMCompleteSolution