Use separate credentials for your portal, cPanel, email and website administrator accounts. Access to one should not expose the others.

What to do

  1. Use unique passwords stored in a password manager and enable two-factor authentication wherever the service offers it.
  2. Give each authorized person their own user account and only the access needed for their role.
  3. Keep your account email current so you receive security and renewal notices.
  4. Open billing.jijweb.com directly to verify an unexpected payment or login email before following its links.
  5. Remove former collaborators’ access and rotate shared secrets when a relationship ends.

Good to know

JIJ support should not need your full card number or an account password pasted into a ticket.

Related help

Reviewed October 18, 2026. Need help? Contact JIJ support.

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